5D Mark II Team

Improvements & Gear

Firmware Update 2.0.8 & Special Info

Contents:

  • EOS 5D Mark II – Firmware Update 2.0.8
  • Comments & Requests
  • Special Info: High level Canon email addresses

.

FIRMWARE UPDATE 2.0.8

Canon has released a new firmware update for Canon EOS 5D Mark II today:

EOS 5D Mark II Firmware Update Version 2.0.8

Firmware changes

This firmware update (Version 2.0.8) incorporates the following changes and fixes.

  1. Fixes a phenomenon in which movies are not taken at the shooting mode registered in the user’s settings if a shooting mode Aperture priority (or Shutter priority) is registered in any of the camera’s user settings (C1, C2, C3) and the user attempts to shoot a movie.
  2. Fixes a phenomenon in which the shutter will not release when pressing the shutter button when the auto power off function is set to “on”.
  3. Fixes a phenomenon in which overexposure occurs when shooting a Live View shooting simulation with the ISO speed set to L.
  4. Fixes a phenomenon in which the settings of the Speedlite transmitter ST-E2 revert to the default settings when both the camera and the ST-E2 are set to auto power off.
  5. Fixes a phenomenon in which the Macro Ring Lite (MR-14EX, MT-24EX) and slave flash do not sync while shooting wirelessly.

The Version 2.0.8 firmware being released this time is for cameras with firmware up to Version 2.0.7. If the camera’s firmware is already Version 2.0.8, it is not necessary to update the firmware.

Download it from here:

http://web.canon.jp/imaging/eosd/firm-e/eos5dmk2/firmware.html

COMMENTS & REQUESTS

It is always great that the manufacturer releases firmware updates to fix every problem that users report and/or the manufacturer finds. We do thank Canon for doing that.

BUT, once again, and even after suggesting and requesting so many times for some very easy improvements to the firmware that would enhance the user experience a lot and would make the camera much more versatile, WHY does Canon seem reluctant to implement many of those requests to the Canon EOS 5D Mark II?

This also applies to Canon EOS 7D and even the more expensive Canon 1D Mark IV. We have been asked MANY times about improvements for those cameras too. Most Canon users who use Canon DSLRs for movie/video purpose are expecting such very possible improvements.

The feature called “Auto ISO limiter” (when using “Auto ISO” for stills and video) is one clear example of that.

Cameras much cheaper like EOS T2i/550D and the new EOS 60D already have this requested function, while the 2 or 3 times more expensive Canon EOS 5D Mark II still does not. It is ridiculous.

Improvements like this one does not require any hardware change, it is only related to software (firmware).

Please don’t misunderstand what we say; the 5D Mark II is an amazing camera with full frame sensor and lof of great features. But some improvements that can be implemented via Firmware updates would require small and sometimes VERY small efforts (like the request to enable/disable the “White square” on Live View to get a “clean HDMI output”…), and would exploit much better the huge potential these cameras have inside.

Check the full List of Fixes & Improvements we have collected from thousands of users around the world. Many of those improvements are even requested in the original Petition to Canon Inc. that was signed by more than 3,000 people around the world.

Feel free to send this information to Canon by e-mail, send Canon your own requests too, or even better: Call Canon asking to “enter a feature request for the 5D Mark II” or the camera you own (not for future models, but for these current cameras because it is still possible to improve them a lot).

We (a group of Canon users) have already done that but what can make a change is a community action (as in past campaigns like “I Called Canon“, please check it).

Canon does keep working on firmware for their current cameras; this latest update, despite it is released to fix some issues, is a demonstration of it.

SPECIAL INFO:
HIGH LEVEL CANON EMAIL ADDRESSES

We strongly encourage you to call Canon. You can find the telephone contact information at the main page.

But if you want to write to Canon CEOs, Managers and Representatives, below there are some of their email addresses.

This is something we never did before, but since Canon seems not to pay much attention to the requests we directly sent to them, and since we do know for a fact that community actions CAN make a difference, then we decided to publish this information for the benefit of all Canon users who want to participate and make their voice heard.

If you contact Canon by phone or e-mail, please do it politely, be smart handling solid arguments, and do not abuse.

CANON USA:

Yoroku Adachi
President and CEO

Yuichi Ishizuka
Senior Vice President and General Manager
Consumer Imaging Group

Chuck Westfall
Advisor, Technical Information
CIG Professional Products Marketing Division

Few others:

CANON EUROPE:

More here: European Professional Representatives

Remember: community actions do bring results, but be polite and handle solid arguments when you contact Canon by phone or e-mail.

Feel free to post here the responses you receive from them.

October 19, 2010 - Posted by | Campaigns, CANON, EOS 5D Mk II, Firmware Updates, News & Info, Special Info | , , , , ,

5 Comments »

  1. […] Firmware Update 2.0.8 & Special Info « 5D Mark II Team. Condividi su: Questa voce è stata pubblicata in Generale. Contrassegna il permalink. ← Nuovo Firmware per Canon EOS 5D Mark II […]

    Pingback by Firmware Update 2.0.8 & Special Info « 5D Mark II Team | Alberto Zanetti | October 20, 2010 | Reply

  2. Can I upgrade from firmware 2.0.4 to 2.0.8? Will it brick my camera if I do? I never upgraded to 2.0.7 and can’t find it anymore.

    Thanks!

    Comment by alex | October 23, 2010 | Reply

    • Hi Alex,

      Yes, you can upgrade from any previous version directly to 2.0.8.

      Your camera won’t brick if you do the process in a proper way.

      Please read carefully all Canon’s instructions on their website and follow them step by step
      Tip: save the page and backup the downloaded firmware files on a CD, just in case you ever need.

      I suggest you to use a completely charged Canon brand battery for the process and do not touch ANYTHING during the update process until the camera shows the “successful” message. After that, check the new version is displayed on the menu.

      If everything went right, then you can turn off the camera, remove the battery, wait few seconds and insert it again. That will clean any and every possible process running in the background (the camera is never completely turned off unless you remove the battery). Then turn it on and verify the firmware is the new version, as it should be.

      I personally suggest the method on which you save the “.fir” file to the CF card using a card reader (confirm that the file size is correct and does match to the size indicated by Canon), unless you use a notebook with full charged battery and Canon Software on it. (PLEASE refer to the Canon website instructions) Any of these ways would prevent any damage or problem if there is an AC power loss during the process (EXTREMELY IMPORTANT)

      If any doubts, you can go here, many people will help you: http://www.cinema5d.com

      Best regards.

      Comment by Admin | October 23, 2010 | Reply

  3. I don’t know if this is happening to anyone but after I update my firmware to 2.0.8 I cannot set my ISO to 100 again. The lowest it’ll go is 200 and it doesn’t matter which priority I set, I can’t find 100 anymore. It seems to disappear after I update my firmware. Please, does anyone know how to fix this? Help! Thanks!

    Comment by Trina | January 21, 2011 | Reply

    • Hi,

      Fortunately that is not an issue, you only have to disable “Highlight Tone Priority” mode from the menu and you’ll be able to select ISO 100 again (or even “L”: ISO 50)

      HTP is useful only in some situations with strong highlights/contrast, since it tends to introduce some noise in the shadows, so use with care (as always, some tests are VERY useful before doing a serious work, or at least take the picture with and without that mode enabled and with RAW capturing too).

      We also recommend to disable ALO (Auto Lighting Optimization) from Custom Functions menu (tends to introduce some noise too).

      A nice tip you may already know in case you shoot JPG without RAW (or to get a nice JPG): change contrast accordingly to the scene being shot.

      Best regards.

      Comment by Admin | January 22, 2011 | Reply


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